I have forgotten my password. What should I do?

The passwords for the portal are case sensitive. Please check if the 'Num Lock' or 'Caps Lock' is on before trying again. You can reset your password using the 'Lost password' link available on the login or home screen. You will need access to your registered email address to reset your password using this method.
For a step-by-step guide on how to do this in the Training System please refer to the section: Learning Centre Training System for more information.