I’m registered but I can’t log in (e.g. ‘invalid login’ error message)

Try the following steps if you are having trouble signing in:

Check your login details

Your username is the email address registered to your Learning Centre account. Make sure you enter your email address correctly and use the password associated with your account.

Passwords are case-sensitive, so check that Caps Lock is not turned on accidentally.

Can’t remember your password?

If you cannot remember your password, you can reset it using the Forgot username or password? option on the Sign In page.

For step-by-step instructions, see:
I have forgotten my password. What should I do?

Has your email address changed?

If you have changed workplaces or no longer have access to the email address registered to your account, do not create a new account.

Contact the Support Desk so your existing profile can be updated:

Phone: 07 3542 2111
Email: QCMHLIT@health.qld.gov.au